Frequently Asked Questions
Expert advice on premium French cookware and service.
What is the best way to clean and maintain copper cookware?
To maintain its shine, use a specialized copper cleaner like Copperbrill. Hand wash only with warm soapy water and dry immediately with a soft cloth to prevent spotting. Avoid using bleach or abrasive scrubbers.
Does Mauviel1830 offer international shipping?
Yes, we ship our professional-grade cookware worldwide. Shipping costs and delivery times vary by destination and are calculated at checkout based on the weight of your order.
Can I use Mauviel1830 copper pans on an induction cooktop?
Standard copper pans are not induction-compatible. However, our M'6S collection features a magnetic stainless steel base designed specifically for induction, and our other lines can be used with an induction interface disk.
What is your return policy for home enthusiasts?
We accept returns for unused items in their original packaging within 30 days of delivery. Please note that personalized or engraved items are final sale and cannot be returned.
What kind of warranty comes with the cookware?
Mauviel1830 offers a lifetime warranty against manufacturing defects. This does not cover damage from overheating, commercial use, or normal wear and tear of the interior lining.
Are your products safe for oven use?
Most Mauviel1830 collections are oven-safe. Products with stainless steel, cast iron, or bronze handles can withstand high temperatures, but we recommend checking specific product details for maximum temperature limits.